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Global Warranty Service

Three steps for repairing

If you encounter any problem in product use, to quickly resolve the problem, we suggest you consult the following steps:

Step 1:Screen the problems by self-checking:
1. Please first review the User's Manual and contents of the Software CD included with the Product:
The User's Manual and Software CD provided by MSI containing a lot of information about product use. The manual we compose from user's perspective can answer many of your questions. If your manual has been lost; you may download the manual you need from the MSI website.

2. Visit MSI website for support:
MSI retains a group of customer service engineers with profession and knowledge. You may post a message about the problem you encounter on MSI's Online Customer Service(OCS), and our engineers will try their best to answer your question concerning product use immediately. Or you may search on the website for FAQ, to see whether there is any solution for similar problems.

Step 2 :Seek support from the original store of purchase or distributor of the Product:

If you cannot seek any solution for the problem out of the above methods, you may seek support from the original store of purchase or distributor, because the original store of purchase should best know your system configuration and specifications,
and can provide you with any necessary resource and service.

Step 3:Bring the Product to the service center authorized for maintenance

If your product has been determined by the MSI engineer or store as problematic or defective in hardware, and may incur the need for replacement of parts, you may bring the Product for repair along with the warranty card, purchase invoice or receipt to the MSI-authorized service center closest to your location for assistance, or entrust the original store of purchase to send the Product for repair on your behalf. However, the customer must properly pack the Product when sending it for repair, to avoid further damage in the course of shipping.

 

Remarks Of Product Warranty Term

The warranty terms differ from one region to another, if you would like to verify the warranty term of the product bought, kindly contact and check with original vendor .

Global Warranty Service Locations

USA

MSI Computer Corp.

Address:901 Canada Court City of Industry, CA 91748
TEL:+1-626-913-0828
FAX:+1-626-913-0818

Unite State Zone –I

Address:901 Canada court, city of Industry , CA 91748
TEL:0021-626-913-0828
Unite State Zone-II

 

Address:2001 n.w.84TH avenue, miami florida 33126, U.S.A. TEL:0021-305591-2229

Service Level

Level 5

MSI Service Level Definition

Products Service

  • Barebone
  • Communication
  • Consumer Electronics
  • Mainboard
  • Notebook
  • Server
  • Graphics Card